Terms & Conditions

Last Updated: March 15, 2025

Welcome to Metro Clinic (“we,” “us,” or “our”). By accessing or using our website https://metroclinic.online/ (“Website”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

Acceptance of Terms

By using our Website, you confirm that you are at least 18 years old or accessing the site under parental supervision. If you do not agree to these Terms, you must not use our services.

Services Offered

Metro Clinic provides:

• Online Consultations: For various medical conditions, especially in dermatology, gynecology, sexology, and wellness.
• Medicine Delivery: Prescription and over-the-counter medicines delivered to your doorstep.
• Subscription Plans: Access to ongoing care and services through paid subscription plans.

User Accounts

• Users can create accounts to access services, manage appointments, and purchase products.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• You agree to provide accurate and complete information during registration.

User-Generated Content

• Users may upload text, images, or other content.
• By uploading content, you grant us a non-exclusive, royalty-free license to use, modify, and display it for operational and promotional purposes.
• You are solely responsible for the content you upload and must ensure it does not violate any laws or third-party rights.

Purchases and Payments

• Users can purchase goods, items, or services through one-time payments.
• All payments are processed securely. We do not store your payment information.
• Prices are subject to change without notice.

Subscription Plans

• We offer subscription plans for ongoing access to services.
• Subscriptions are billed on a recurring basis unless canceled.
• No free trials are offered for subscription plans.

Intellectual Property

• All content on the Website, including logos, trademarks, and visual designs, is the exclusive property of Metro Clinic.
• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

Feedback and Suggestions

By providing feedback or suggestions, you grant us the right to use, modify, and implement them without compensation or credit.

Promotions and Contests

We may offer promotions, contests, or sweepstakes. Additional terms and conditions will apply to such events.

Limitation of Liability

• Metro Clinic is not liable for any direct, indirect, or consequential damages arising from the use of our services.
• Online consultations are not a substitute for in-person medical care in emergencies.

Governing Law

These Terms are governed by the laws of India, specifically the state of Uttar Pradesh. Any disputes will be resolved in the courts of Uttar Pradesh.

Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Website constitutes acceptance of the revised Terms.

Contact Us

By using Metro Clinic’s services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Thank you for choosing Metro Clinic!