Shipping & Delivery Policy

Last Updated: March 16, 2025

At Metro Clinic, we are committed to ensuring a seamless and reliable delivery experience for our customers. This Shipping and Delivery Policy outlines the details of how we handle orders, shipping, and delivery of products and services.

Shipping Methods

• We offer standard shipping, express shipping, and work with trusted courier partners to deliver your orders.
• Free shipping is available for select products and subscription plans (if included in the offer).

Delivery Areas

• We deliver to all regions in India.
• International shipping is also available.

Estimated Delivery Time

• Domestic Shipping: 3-8 business days.
• International Shipping: Delivery times vary based on the destination.
• Orders are processed within 2-3 business days. We do not ship on weekends or holidays.

Shipping Costs

• Shipping costs are calculated based on distance or a flat rate.
• Free shipping is available for subscription plans that include this offer.

Tracking Information

• While we do not provide direct tracking information, customers can track their orders using the ID number provided by the shipping company on their respective platforms.

Delays and Issues

• Delivery Delays: If your order is delayed beyond the estimated delivery time, you may request a compensation offer.
• Missing Orders: If you do not receive your order, contact the shipping company’s customer support and inform our team immediately.
• Lost or Damaged Products: If your product is lost or damaged during transit, you may claim a replacement or refund as per our Refund Policy.

Expedited Shipping

• Expedited shipping options are available only in emergency cases.

Contact Us

By using Metro Clinic’s services, you acknowledge that you have read, understood, and agreed to this Shipping and Delivery Policy.

Thank you for choosing Metro Clinic!